- PRELIMINARY CONDITIONS
The leasing contract is signed between the Client and RENT TECH Car Rentals Albania, hereby called "The Company".
The Client should submit at the rental desk, at the moment of the pick up all the necessary documents such as:
1. Passport or ID
2. Valid driving license (Eligible driving age is 21-75 years old, minimum 2 years of driving experience. An International Driving Permit is required for drivers from outside the European Union).
3. Valid Credit Card, under the name of the main driver, with enough available funds. Only Visa and/or Mastercard will be accepted. No prepaid, recharge or virtual credit cards—or any card on which the relevant characters are not embossed will be accepted, no Visa Dankort and AMEX will be accepted.
4. Voucher, the Client is obliged to present the relevant voucher to the counter desk at the moment of the rental procedure.
- CONDITION OF THE VEHICLE
Prior to signing the Contract, the Client must witness every visible vehicle damages and confirm that the vehicle is in sound and safe condition. The maximum time the Client can make any claim is 10 minutes after leaving the pick-up location. Otherwise he will be charged for any additional damage not reflected in this contract. The client must make a clear and visible video around the car catching all the visible scratches , in case there is a scratch not caught on video you will be charged for that scratch. The client must take a picture of fuel level and return the car with the same fuel level . All the picutres and videos must be sent to whatsapp number where both parties can review them on drop off . In case of not sending them the staff is authorized to make charges for any inconvience damage.
VEHICLE CLEANING: Every vehicle is provided to the Client fully washed and clean, and must be returned in the same clean condition. If the vehicle is returned dirty, a cleaning fee of 10 Euro, VAT excluded, will be applied. In case of non-compliance or refusal to pay, this amount will be automatically deducted from the security deposit.
- RENTAL PERIOD
The Client agrees to return the vehicle after completed the rental period as agreed in the contract. As rental period will be accepted only the PICK UP/DROP OFF DATE AND TIME.
The leasing contract is divided in 24 hours period. In the case the client decides to keep the vehicle longer than specified, he should notify the company within 48 hours before drop off. Up to 2 hour delay no extra charge is applied, more than 1 hour delay, 100% of the following rental period, calculated against market value for the missing profit, will be charged.
There is no refund applicable in case of early returning nor if fuel level is more than on pickup. If changes in pick up and drop off location, without a prior, written notification occur the company is eligible to incur a Penalty and extra charges may be applied.
- PAYMENTS & SECURITY DEPOSIT
The company accepts cash or Credit Card payments. In case of Credit Card payments the Company is responsible to maintain the confidentiality of the Credit Card information.
The Client agrees to a CDW excess of 600-800 euro that covers any bodywork damages and the most the client will pay is the excess damage. This CDW is valid only if the Client sticks to the Terms and Conditions of this Contract.
EXCLUSIONS: However the CDW does not cover damages of: Windows, Wheels, Interior and undercarriage; Toll and Police Fine charges, Towing charges; Extension of rental days; Child seats, GPS and Wi-Fi devices, Personal belongings; Any damage caused by driving under the influence of alcohol or drugs, Any other damage occurred because of careless driving, Missing fuels, refueling errors, Valeting/cleaning fee.
An additional security deposits of 600-800 euro will be required at the rental desk regarding the above-mentioned damages or events. Cash deposit is not acceptable. In the absence of any bodywork damage, the CDW excess shall be credited and shall be returned to the Client within 21 working days. The security deposit instead will be released only after the company will confirm that none of the above-mentioned damages covered by this deposit is done to the vehicle.
If the client has incurred any charges, such as speeding tickets or unpaid congestion/toll charges, if the Company finds out that the car has been driven carelessly, off road, in unpaved roads or out of the border of Albania without the Company authorization, after the termination of the Contract, the Company has the right to charge the client more than the secured deposit. This could be months after the rental—and the client will have to pay the related charges as well as the company's administration fees.
Due to fluctuating foreign exchange rates and other possible banking charges, the Company cannot be held responsible for any difference between the amount paid and the amount refunded.
- FULL DAMAGE WAIVER (FDW)
The company offers 2 types of FDW insurance at an extra cost, to be paid locally. The coverage of this insurance will be explained to the Client at the rental desk at the moment of the Pickup. If any of the covering packages will be purchased the client will be equipped with the proper voucher.
| IN ANY CASE OF ACCIDENTS/COLLISIONS OR DAMAGES THE POLICE REPORT IS MANDATORY! |
- ADDITIONAL CHARGES & EXCLUSIONS
The client is responsible for any charges and fines, including tolls, congestion charges, speeding tickets and parking or traffic fines and an extra administrative cost of 10 euro, VAT excluded will be applied.
The vehicle shall not be used to push, propel or tow another vehicle or trailer, for any illegal purpose, shall not be operated by any other person other than the ones stated by this Contract. The vehicle shall not be driven off road, in unpaved road. Every vehicle is equipped with a GPS system and any violation will be charged. VAT excluded.
Smoking inside the car is prohibited and the valeting charge is 50 Euro, VAT excluded.
In case of Key loss or badly damaged, the Client will be charged up to 1000 Euro (DEPENDING ON CAR MODEL) VAT excluded.
In case of vehicle plate loss and document loss the client will be obliged to pay 30 additional rental days.
In case of GPS loss the driver will be charged 200 Euro, Vat excluded.
- CROSS BORDER & FERRY TRAVEL
Travel across borders is only permitted upon request and with prior written authorization from the supplier. Before the rental begins, customers must notify the rental desk that they plan to cross the border. The supplier will impose a penalty fee of 100 Euro if you fail to comply.
Cross-border travel is allowed to Greece, North Macedonia, Kosovo, and Montenegro. In special cases, the supplier also accommodated requests for longer trips to countries such as Croatia and Bulgaria (subject to special request and approval). A cross border fee of EUR 50 per border will apply.
In case of offence against Cross Border and Territorial Restrictions all protections lose their validity.
Taking the rented vehicle on ferry is allowed upon request.
- DRIVER'S AGE & LICENSE
The minimum driver's age is 18 years.
A young driver surcharge of EUR 10 per rental will apply (18-21 years).
A senior driver surcharge of EUR 10 per rental will apply (60-75 years).
Renter must have a full driving license for at least 2 years.
International License (IDP) required if domestic license is not in Roman alphabet.
ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.